Frequently Asked Questions (FAQs)
Find answers to the most common questions about Tulsi Trade jewellery, orders, and services.
We specialize in 92.5 sterling silver jewellery including rings, bracelets, earrings, mangal sutras, necklaces, chains, and more. Each piece is designed to blend modern elegance with traditional craftsmanship.
Yes! Every piece from Tulsi Trade is crafted from authentic 92.5 sterling silver and undergoes quality checks to ensure durability, shine, and authenticity.
Yes, we offer a stunning collection of gold-plated jewellery designed to suit various occasions.
Within India: Orders are usually delivered within 4–7 business days.
International Orders: Delivery times vary based on destination and shipping partner.
You’ll receive a tracking link once your order is dispatched.
Yes, we offer free shipping across India.
For international orders, shipping charges apply based on location and package weight.
Yes. Return or exchange is available, but it is not available on imitation jewellery due to hygienic reasons.
We’re sorry for the inconvenience! Please reach out to us within 48 hours of receiving the order, and we’ll arrange a replacement or refund immediately.
Store it in an air-tight plastic pouch to keep it shining and prevent tarnishing.
Yes! All Tulsi Trade jewellery comes in premium packaging, making it perfect for gifting. You can also add a personalized note at checkout.
Of course! For bulk, festive, or customized jewellery orders, please contact us at [sales@tulsitrade.com] or via WhatsApp. Our team will assist you personally.
You can reach out to us via mail or WhatsApp, and we will connect at the earliest.