Frequently Asked Questions (FAQs)
Find answers to the most common questions about Tulsi Trade jewellery, orders, and services.
We specialize in 92.5 sterling silver jewellery including rings, bracelets, earrings, mangal sutras, necklaces, chains, and more. Each piece is designed to blend modern elegance with traditional craftsmanship.
Yes! Every piece from Tulsi Trade is crafted from authentic 92.5 sterling silver and undergoes quality checks to ensure durability, shine, and authenticity.
Absolutely! Our collection includes silver, gold-plated, rose gold-plated, and gemstone-studded designs to suit every mood and occasion.
Yes. All our silver jewellery comes with a purity assurance certificate confirming it’s made from genuine 92.5 sterling silver.
Within India: Orders are usually delivered within 4–7 business days.
International Orders: Delivery times vary based on destination and shipping partner.
You’ll receive a tracking link once your order is dispatched.
Yes, we offer free shipping across India.
For international orders, shipping charges apply based on location and package weight.
We accept returns and exchanges within 7 days of delivery, provided the jewellery is unused, undamaged, and in its original packaging.
To initiate a return, contact us at [support@tulsitrade.com] or through our Contact Us page.
We’re sorry for the inconvenience! Please reach out to us within 48 hours of receiving the order, and we’ll arrange a replacement or refund immediately.
To maintain its shine:
Store jewellery in a dry, air-tight pouch.
Avoid contact with water, perfume, or chemicals.
Gently wipe with a soft cloth after each use.
Yes! All Tulsi Trade jewellery comes in premium packaging, making it perfect for gifting. You can also add a personalized note at checkout.
Of course! For bulk, festive, or customized jewellery orders, please contact us at [sales@tulsitrade.com] or via WhatsApp. Our team will assist you personally.
📧 Email: support@tulsitrade.com
📞 Phone / WhatsApp: +91 9022724905
📍 Address: Pune, Maharashtra – 441001
💬 Or simply fill out our Contact Form — we’ll respond within 24 hours!